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Hotel

Finding a place to sleep in Japan ranges from capsule pods to centuries-old ryokan with tatami floors and hot spring baths. Check-in is straightforward. Staff are usually helpful, and a handful of phrases covers most situations. This page covers accommodation types, check-in and check-out phrases, room vocabulary, common requests, ryokan customs, and useful hotel words.

Type Japanese What to expect
Hotel ホテル Western-style rooms, front desk 24h at major chains
Ryokan 旅館(りょかん) Traditional inn with tatami, futon, kaiseki meals, and onsen
Minshuku 民宿(みんしゅく) Family-run B&B, simpler than ryokan
Guesthouse ゲストハウス Budget, social, often shared facilities
Capsule hotel カプセルホテル Pod-style sleeping cubicle, usually men-only floors

A ryokan centers on traditional hospitality. Guests wear 浴衣 (yukata), eat 懐石 (kaiseki) dinner in the room, and bathe in 温泉 (onsen). Shoes come off at the entrance; slippers are provided. For many travelers, one ryokan night becomes the highlight of the trip.

Japanese Romaji Meaning
予約(よやく)があります yoyaku ga arimasu I have a reservation
チェックインをお(ねが)いします chekku in o onegai shimasu Check-in, please
[Name]で予約(よやく)しています [Name] de yoyaku shite imasu I have a reservation under [Name]
パスポートをお()せください pasupōto o omise kudasai Please show your passport
朝食(ちょうしょく)()いていますか chōshoku wa tsuite imasu ka Is breakfast included?
Listen: I have a reservation, check-in please Listen: non-smoking room, please

Typical check-in flow:

Staff: いらっしゃいませ。ご予約はございますか?
(Welcome. Do you have a reservation?)
You: はい、予約があります。Smith で予約しています。
(Yes. Reservation under Smith.)
Staff: パスポートをお見せください。
(Please show your passport.)

At arrival, three sentences often cover the basics: 「予約があります。チェックインをお願いします。禁煙の部屋をお願いします。」 (I have a reservation. Check-in, please. Non-smoking room, please.)

You arrive at a hotel front desk with a booking under 'Chen.' The staff asks if you have a reservation. What do you say?
Japanese Reading Meaning Mandarin
部屋(へや) heya Room 房间 (fángjiān), different word
(かぎ) kagi Key 钥匙 (yàoshi)
シングル shinguru Single room 单人间
ダブル daburu Double room 双人间
ツイン tsuin Twin room (two beds) 双床房
禁煙(きんえん) kin’en Non-smoking 禁烟 (same characters)
喫煙(きつえん) kitsuen Smoking (room) 吸烟 (same characters)
朝食(ちょうしょく) chōshoku Breakfast 早餐 (same concept)
風呂(ふろ) furo Bath 风吕 (fēnglǚ), same character
(あら)() araiba Washroom (before bath) 洗 = wash
You want a non-smoking room. Which two kanji appear in the phrase, and what does each mean?
Hint: Both characters end in 煙 (smoke).
Japanese Romaji Meaning
Wi-Fiのパスワードは(なん)ですか Wi-Fi no pasuwādo wa nan desu ka What’s the Wi-Fi password?
タオルをもう(いち)(まい)(ねが)いします taoru o mō ichimai onegai shimasu One more towel, please
エアコンが(うご)きません eakon ga ugokimasen The AC isn’t working
荷物(にもつ)(あず)かっていただけますか nimotsu o azukatte itadakemasu ka Can you hold my luggage?
(はや)めのチェックインは可能(かのう)ですか hayame no chekku in wa kanō desu ka Is early check-in possible?
追加(ついか)(まくら)をください tsuika no makura o kudasai An extra pillow, please
(となり)部屋(へや)うるさい()です tonari no heya ga urusai desu The next room is noisy
Japanese Romaji Meaning
チェックアウトをお(ねが)いします chekku auto o onegai shimasu Check-out, please
領収書(りょうしゅうしょ)をください ryōshūsho o kudasai Receipt, please
荷物(にもつ)(あず)けたいです nimotsu o azuketai desu I’d like to store my luggage
タクシーを()んでください takushī o yonde kudasai Please call a taxi

Standard check-out time is 10:00 or 11:00 AM. Many hotels store luggage for free after check-out, which helps on a final sightseeing day.

Japanese Reading Meaning Notes
(たたみ) tatami Straw mat flooring Remove slippers before stepping on tatami
布団(ふとん) futon Futon bedding Laid out for you while at dinner
浴衣(ゆかた) yukata Casual cotton robe Wear to dinner and the bath
温泉(おんせん) onsen Hot spring Natural geothermal bath
(だい)浴場(よくじょう) daiyokujō Shared bathhouse Gender-separated
懐石(かいせき) kaiseki Multi-course dinner Traditional ryokan meal
()(しき) zashiki Tatami room for dining Kneel or sit cross-legged

Tipping is not customary in Japan and can cause confusion. Service charges are included in the price. A sincere ありがとうございました at check-out is enough.

Japanese Reading Meaning Mandarin
予約(よやく) yoyaku Reservation 预约 — same!
部屋(へや) heya Room 房间
(かぎ) kagi Key 钥匙
受付(うけつけ) uketsuke Front desk 接待 — same characters
料金(りょうきん) ryōkin Charge / fee 料金 — same!
宿泊(しゅくはく) shukuhaku Lodging / stay 住宿 (same concept)
(はく) haku Night (counter) 一泊 = one night
禁煙(きんえん) kin’en Non-smoking 禁烟 — same!
朝食(ちょうしょく) chōshoku Breakfast 早餐
夕食(ゆうしょく) yūshoku Dinner 晚餐
清掃(せいそう) seisō Cleaning 清扫 — same!
交換(こうかん) kōkan Exchange / replacement 交换 — same!
荷物(にもつ) nimotsu Luggage 行李 / 荷物
(あず)ける azukeru To leave / store 寄存
旅館(りょかん) ryokan Traditional inn 旅馆 — same!
民宿(みんしゅく) minshuku Guesthouse / B&B 民宿 — same!
温泉(おんせん) onsen Hot spring 温泉 — same!
浴衣(ゆかた) yukata Casual robe 浴衣 — same!

With these phrases, you can handle check-in at a business hotel, a design hotel, or a mountain ryokan without much guesswork.